Dating clients and customers

19-Sep-2019 20:42

As a general rule, I like to speak to my clients at least twice per week and meet face-to-face at least once-per month if possible.

Picture this scenario: A customer requests a feature.The way your customers feel towards you is important.The more you show you care about them, the more they’ll likely want to continue working with you.The “bad” satisfaction tickets might be because we’re responding to feature requests in the wrong manner.In some cases, we might already be building the feature.

Picture this scenario: A customer requests a feature.The way your customers feel towards you is important.The more you show you care about them, the more they’ll likely want to continue working with you.The “bad” satisfaction tickets might be because we’re responding to feature requests in the wrong manner.In some cases, we might already be building the feature. I don’t mean to recommend phoning your client "once a month" as standard, because good communication is a frequent a mix of formal and informal subjects.